How to Use ILL Services

How to send Requests

Send requests by OCLC or Web Request form (contact WiLS at wilsill@wils.wisc.edu to set up to use the WiLS Web request).
Use GZM for all UW-Madison campus library OCLC codes including: GZM, GZH, GZI, GZL, WID,WIH, WIY, WOV.
Always include the important bibliographic information on the request and verify the journal title or book in a major tool such as OCLC, Wiscat, or Madcat.

If you are an OCLC library, you can use the WILS/Minitex arrangement for requests with no campus locations or requests that you want to go on to Minitex locations if unfilled in Madison.
Include the copyright compliance code on a request for a copy. For more information, see our copyright page.

Delivery Options

Articles - We will send you the articles via Ariel, Edoc, fax, Odyssey, PDF, Wisconsin Red Box System, or U.S. mail. Please let us know what your preferred method is.

Loans — We will send the item via the SCLS Delivery System, UPS, or U.S. Postal Service.
E-Doc is an electronic delivery service that WiLS offers to allow direct electronic delivery to your ILL office and/or to your patron. There is no added charge for this service. For further details please see E-Doc.

Renewals

Send renewal requests on OCLC, WisCat, or email a message to wilsill@wils.wisc.edu if you sent a web request. Circulation policies are set by the individual campus libraries. We will try to renew the item if your patron needs it longer but cannot always do so.

Status Check

If you want information on the status of your request or you haven't received an item that is designated as shipped, contact us for a status check. We will track it down and reissue if it needed. Call 608.263.4981 or email wilsill@wils.wisc.edu.

Rush Service (Request Express)

If you need an item sent to you within 24 business hours, place the word "RUSH" in the Borrowing Notes field of the OCLC request, or set up a web account (register at wilsill@wils.wisc.edu), then check the rush box on the request. The cost is higher (see ILL Service fees), but we will not charge if we fail to fill in 24 business hours.

ILL Policies and Fees

Loans
Loans are generally for 28 days with a two week renewal possible. Each request can include up to six reels of film for a title and up to five volumes of a multi-volume work. We will loan PhD dissertations.

Check individual campus library policies about what does not circulate. See the UW-Madison list of non-circulating collections in Word or PDF format.

Copies

We will copy up to 100 pages per request and 25 pages of microfilm per request. Whole issues can be copied if they are under 100 pages and include the copyright compliance code that indicates that the request meets the criteria for copying whole issues. Masters theses cannot be loaned, but they are copied in their entirety regardless of length. We do not circulate microfiche but will send microfiche copies (up to 10 microfiche per request).

Minitex Reciprocity Agreement
OCLC Libraries: you can use the Minitex/WILS arrangement: If the item (loan or copy) is owned in Minnesota, North or South Dakota, you can include Minitex (MII) in the OCLC lender string. Academic libraries send to and receive requests from MINITEX via OCLC and pay by IFM using the current WILS referral credit rate ($6.55 in 2010). Public libraries send and receive via OCLC on a reciprocal basis. We recommend that you select WiLS as the first choice in your lender string if it is owned at UW Madison, followed by MII.

You can get all the Minitex accessible locations at: www.minitex.umn.edu/docdel/locations (Note that the number of times that you include MII in the lender string determines how far into the network they will go to fill your request).

A major advantage of this relationship is that you can use the statewide delivery network to send and receive materials.

ILL Service Fees for FY 2011-12

Deductions from ILL Deposit Account for WiLS members. Effective July 1, 2011 - June 30, 2012