A B C D E F G I L M O Q R S T V W     ALL      STAFF LIST

WiSCONSIN LIBRARY SERVICES
728 State Street
Rooms 464 & B106B
Madison, WI 53706-1418

ILL Phone: 608-263-4981
ILL Fax: 608-263-3684
Email: wilsill at wils.wisc.edu

OCLC Phone: 608-263-5051
OCLC Fax: 608-262-6067
Email: support at wils.wisc.edu

Business Office: 608-265-4167
Business Office Fax: 608-262-6067

Note: when copying and pasting e-mail addresses from this list, remember to change the word "at" to the symbol @.

AskAway Librarians Membership
Kathy Schneider, 608-263-2773, schneid at wils.wisc.edu

AskAway Librarians Training
Mark Beatty, 608-265-5719, mbeatty at wils.wisc.edu

Automation (ILLiad/Odyssey)
Allen Wenzel, 608-265-0580, alwenzel at wils.wisc.edu

Batchload(LHRUS, Retrospective Holdings, Holdings Consolidation)
Jane Richard, 608-263-5051, jrichard at wils.wisc.edu

Billing Questions
General—Tom Klement at 608-263-4962 (Tuesdays and Thursdays)
or contact Cheryl Bradley or Sara Van Cleef at 608-265-4167

ILL—Kathy Schneider, 608-263-2773, schneid at wils.wisc.edu

OCLC—Shirley Schenning, 608-263-5051, schenning at wils.wisc.edu

Cataloging Support (OCLC Connexion)
Jane Richard, 608-263-5051, jrichard at wils.wisc.edu

Consortial Membership (How to Join WiLS)
Cheryl Bradley, 608-265-4167, cbradley at wils.wisc.edu

Consulting and Special Project Contracts
Kathy Schneider, 608-263-2773, schneid at wils.wisc.edu

CONTENTdm
Kirsten Houtman, 608-265-2728, khoutman at wils.wisc.edu

Cooperative Purchasing and Electronic Licensing
Cheryl Bradley, 608-265-4167, cbradley at wils.wisc.edu
Sara Van Cleef, 608-265-4167, vancleef at wils.wisc.edu

Copyright Compliance and Fair Use
Mary Williamson, 608-263-2754, william at wils.wisc.edu

Digital Services
Debbie Cardinal, 608-265-2138, cardinal at wils.wisc.edu

eBooks Consortia
Kathy Schneider, 608-263-2773, schneid at wils.wisc.edu

Electronic Document Delivery
Tom Zillner, 608-262-0047, tzillner at wils.wisc.edu

Electronic Publishing
Sheila Zillner, 608-265-0580, zillner at wils.wisc.edu

EZproxy (an authentication product from OCLC)
Nichole Fromm, 608-890-2356 or nfromm at wils.wisc.edu

FirstSearch/ECO
Kirsten Houtman, 608-265-2728, khoutman at wils.wisc.edu

Graphic Design
Sheila Zillner, 608-265-0580, zillner at wils.wisc.edu

ILL Document Delivery
Joy Pohlman, 608-263-4981, jpohlman at wils.wisc.edu
Eric Robinson, 608-262-6068, erobinson at wils.wisc.edu
Bob Shaw, 608-263-8731, reshaw at wils.wisc.edu
Mary Williamson, 608-263-2754, william at wils.wisc.edu
  
ILL Policies and Procedures
Joy Pohlman, 608-263-4981, jpohlman at wils.wisc.edu
Bob Shaw, 608-263-8731, reshaw at wils.wisc.edu
Mary Williamson, 608-263-2754, william at wils.wisc.edu

ILL Referrals
Bob Shaw, 608-263-8731, reshaw at wils.wisc.edu

ILL Request Status Checks: wilsill at wils.wisc.edu
Joy Pohlman, 608-263-4981, jpohlman at wils.wisc.edu
Bob Shaw, 608-263-8731, reshaw at wils.wisc.edu

ILL Shipping
Eric Robinson, 608-262-6068, erobinson at wils.wisc.edu
Bob Shaw, 608-263-8731, reshaw at wils.wisc.edu

ILL—UW-Madison Lending
Eric Robinson, 608-262-6068, erobinson at wils.wisc.edu

ILLiad/Odyssey
Allen Wenzel, 608-265-0580, alwenzel at wils.wisc.edu

Language Sets
Nichole Fromm, 608-890-2356, nfromm at wils.wisc.edu
Kirsten Houtman, 608-265-2728, khoutman at wils.wisc.edu

Lost Books
Joy Pohlman, 608-263-4981, jpohlman at wils.wisc.edu

Membership Databases
Tom Zillner, 608-262-0047, tzillner at wils.wisc.edu

OCLC Authorizations
Shirley Schenning, 608-263-5051, schenning at wils.wisc.edu

OCLC Member Services
Kirsten Houtman, 608-265-2728, khoutman at wils.wisc.edu
Nichole Fromm, 608-890-2356, nfromm at wils.wisc.edu

OCLC Peer Council
Jane Richard, 608-263-5051, jrichard at wils.wisc.edu

OCLC Product/Service Questions: support at wils.wisc.edu

QuestionPoint Support
Mark Beatty, 608-265-5719, mbeatty at wils.wisc.edu

Reference Service
Fran Metcalf, 608-263-4981, fmetcalf at wils.wisc.edu

Shipping (ILL)
Eric Robinson, 608-262-6068, erobinson at wils.wisc.edu
Bob Shaw, 608-263-8731, reshaw at wils.wisc.edu

Technical Research
Tom Zillner, 608-262-0047, tzillner at wils.wisc.edu

Training
Digital Collections—Kathy Schneider, 608-263-2773, schneid at wils.wisc.edu
OCLC Cataloging—Jane Richard, 608-263-5051, jrichard at wils.wisc.edu
OCLC for ILL— Mark Beatty, 608-265-5719, mbeatty at wils.wisc.edu
                             Bob Shaw, 263-8731, reshaw at wils.wisc.edu
QuestionPoint—Mark Beatty, 608-265-5719, mbeatty at wils.wisc.edu

Virtual Reference (Ask?Away Librarians)
Mark Beatty, 608-265-5719, mbeatty at wils.wisc.edu

Web Design
Sheila Zillner, 608-265-0580, zillner at wils.wisc.edu

WiLS Board Information
Kathy Schneider, 608-263-2773, schneid at wils.wisc.edu

WiLSWorld Conference
Tom Zillner, 608-262-0047, tzillner at wils.wisc.edu

Wisconsin Heritage Online (WHO)
Debbie Cardinal, 608-265-2138, cardinal at wils.wisc.edu

Workshop Information
Shirley Schenning, 608-263-5051, schenning at wils.wisc.edu

WorldCat
Kirsten Houtman, 608-265-2728, khoutman at wils.wisc.edu

STAFF PHONE NUMBERS & E-MAIL ADDRESSES

Mark Beatty, Trainer, 608-265-5719 or mbeatty at wils.wisc.edu
 
Cheryl Bradley, Consortial Services, 608-265-4167 or cbradley at wils.wisc.edu
 
Debbie Cardinal, Wisconsin Heritage Online Manager, 608-265-2138 or cardinal at wils.wisc.edu

Nichole Fromm, OCLC Member Services, 608-890-2356 or nfromm at wils.wisc.edu
 
Kirsten Houtman, Member Services, 608-265-2728 or khoutman at wils.wisc.edu

Tom Klement, Financial Consultant, 608-263-4962 or klement at wils.wisc.edu

Fran Metcalf, Reference Librarian, 608-263-4981 or fmetcalf at wils.wisc.edu

Joy Pohlman, ILL Services Librarian, 608-263-4981 or jpohlman at wils.wisc.edu

Jane Richard, OCLC Cataloging Coordinator, 608-263-5051 or jrichard at wils.wisc.edu
 
Eric Robinson, Library Services Librarian, 608-262-6068 or erobinson at wils.wisc.edu

Shirley Schenning, OCLC Business Manager and Services Assistant, 608-263-5051 or schenning at wils.wisc.edu

Kathy Schneider, Director, 608-263-2773 or schneid at wils.wisc.edu
 
Bob Shaw, ILL Services Librarian, 608-263-8731 or reshaw at wils.wisc.edu

Sara Van Cleef, Consortial Licensing Associate, 608-265-4167 or vancleef at wils.wisc.edu
 
Allen Wenzel, ILL Automation, 608-265-0580 or alwenzel at wils.wisc.edu
 
Mary Williamson, Assistant Director, 608-263-2754 or william at wils.wisc.edu
 
Sheila Zillner, Graphic Designer, 608-265-0580 or zillner at wils.wisc.edu
 
Tom Zillner, Research Coordinator, 608-262-0047 or tzillner at wils.wisc.edu

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