ABOUT REPLY CODES
Wisconsin libraries should use the reply codes listed below when responding
to ILL requests.
Reply codes (1-27) are being used to conform with the international standard
for unfilled replies.
Additional reply codes (28-52) are also used to provide detailed information
for borrowers.
ISO REPLY CODES
| Use Code Number |
Reasons for Response |
| 1 |
In use |
| 2 |
In process |
| 3 |
Lost |
| 4 |
Non-circulating |
| 5 |
Not owned |
| 6 |
On order |
| 7 |
Volume/issue not yet available |
| 8 |
At bindery |
| 9 |
Lacking |
| 10 |
Not on shelf |
| 11 |
On reserve |
| 12 |
Poor condition |
| 13 |
Cost exceeds limit |
| 14 |
Charges |
| 15 |
Payment required |
| 16 |
Lacks copyright compliance |
| 17 |
Not found as cited |
| 18 |
Locations not found |
| 19 |
On hold |
| 20 |
Policy problem |
| 21 |
Mandatory messaging not supported |
| 22 |
Expiry not supported |
| 23 |
Requested delivery services not supported |
| 24 |
Preferred delivery time not possible |
| 25 |
(not an assigned number) |
| 26 |
(not an assigned number) |
| 27 |
Other unfilled reason: ______________________ |
ADDITIONAL REPLY CODES
| Use Code Number |
Reasons for Response |
| 28 |
SHSW (WIH) microfilm non-circulating-negative only |
| 29 |
Outside of lending agreement |
| 30 |
Too new to refer |
| 31 |
In constant demand in all library systems |
| 32 |
Reference at all locations; submit copy info with copyright code |
| 33 |
Request may be returned for further processing |
| 34 |
Pages missing |
| 35 |
Reserved |
| 36 |
Location temporarily inaccessible |
| 37 |
No response/reply from referral location |
| 38 |
Referred electronically - unfilled |
| 39 |
No other referral locations |
| 40 |
In high demand at local library |
| 41 |
Does not comply with AV lending policies |
| 42 |
Genealogical-submit names,
cities, towns, counties, w/copyright code |
| 43 |
Send photocopy of source to assist verification |
| 44 |
Filled |
| 45 |
Put on search or recall at UW-Madison |
| 46 |
Electronic resource-print copy not available for ILL |
| 47 |
Temporarily missing |
| 48 |
Unable to verify item requested |
| 49 |
Reserves filled |
| 50 |
Location not accessible to lender |
| 51 |
AV loans reciprocally only from this lender |
| 52 |
Branch library location, not accessible |