Who You Gonna Call? Vendor Technical Support

If you experience technical problems with a database or software you purchased through WiLS, please contact the vendor. They are the most knowledgeable.

Vendor Technical Support phone numbers/email addresses are listed below. Before making a phone call, you may want to check out the vendor's web site. Most have extensive FAQs and support sections. If you are having trouble reaching a vendor, or feel that your concerns are not being adequately addressed, please contact Cheryl Bradley: cbradley at wils.wisc.edu or 608.265.4167.

ABC-CLIO, 800-368-6868 ext. 127,
webtech@abc-clio.com

AccessScience, 877-304-3225

AP Images, 800-249-5398 ext. 8650

Alexander Street Press, 800-889-5937 ext. 115,
support@alexanderstreet.com

Bernan, 800-274-4888

BioOne, 800-843-8482

Bowker, 800-323-3288 ext. 3,
techsupport@bowker.com

Britannica Online, 800-621-3900

Cambridge Scientific, 800-843-7751 ext. 5,
support@csa.com

Classical Music, 800-859-9306

CountryWatch.com, 800-879-3885

CQ Press, 866-427-7737 ext. 4

EBSCO, 800-758-5995

Facts.com, 800-363-7976, ext. 4625

Facts on File, 800-322-8755

Gale Group, 800-877-4253 (press 4),
gale.technicalsupport@thomson.com

H W Wilson, 800-367-6770,
techmail@hwwilson.com

Inspiration/Kidspiration, 800-877-4292

LexisNexis, 800-543-6862

OVID/SilverPlatter, 877-247-OVID

Oxford University Press, 800-334-4249 ext 6484

Project Muse, muse@muse.jhu.edu

ProQuest, 800-521-0600 ext. 7113

Rosen, 877-381-6649
customer_support@teenhealthandwellness.com

SerialsSolutions, 866-737-4257 ext. 4

SIRS, see ProQuest

STAT-USA, 800-782-8872

Title Source II, 800-775-2300