Who to call for technical support
If you experience technical problems with a database or software you purchased through WiLS, please contact the vendor. They are the most knowledgeable.
Vendor Technical Support phone numbers/email addresses are listed below. Before making a phone call, you may want to check out the vendor's web site. Most have extensive FAQs and support sections. If you are having trouble reaching a vendor, or feel that your concerns are not being adequately addressed, please contact us at wils.wisc.edu or 608.265.4167.
Vendor |
Phone Number |
|
ABC-CLIO |
800-368-6868 |
|
AccessScience |
800-217-0059 |
|
Alexander Street Press |
800-889-5937 |
|
AP Images |
877-836-9477 |
|
AWE |
610-833-6400 |
|
Bernan |
800-865-3540 |
|
BioOne |
|
|
Bowker |
888-269-5372 |
|
Britannica Online |
800-323-1229 |
|
Cambridge Scientific (ProQuest) |
800-521-0600 |
|
Country Watch |
800-879-3885 |
|
CQ Press |
866-427-7737 |
|
Credo |
877-426-5202 |
|
EBSCO |
800-758-5995 |
|
Facts on File |
800-322-8755 ext 4230 |
|
Gale Group |
800-877-4253 (press 4) |
|
H W Wilson |
800-367-6770 |
|
Inspiration/Kidspiration |
800-877-4292 |
|
Learning Express |
800-295-9556 (press 2) |
|
LexisNexis |
800-223-5297 |
|
Naxos |
615-771-9393 |
|
OVID/SilverPlatter |
877-247-6843 |
|
Oxford University Press |
800-445-9714 |
|
Project Muse |
|
|
ProQuest |
800-521-0600 |
|
Rosen |
800-237-9932 |
|
Sage |
800-818-7243 |
|
SerialSolutions |
866-737-4257 |
|
SIRS (ProQuest) |
800-521-0600 |
|
Title Source 3 |
800-775-2300 (press 4) |
|
World Trade Press |
800-833-8586 |
Cooperative Purchasing
WiLSCoop
Direct Order
Vendor List
Tech Support
Price quote/trial
Co-op Contacts:
Sara Gold,
608.265.4167
Kirsten Houtman,
608.265.4167
Shirley Schenning,
608.263.5051
728 State Street, Rooms 464 and B106B, Madison, WI 53706