Best Practices, September 17, 2009 Hosted by Wisconsin (recording)
Topics will include:
- Business update
- Update on the August AskAway Administrator's "Chat"
- When should you refer questions to Quality Control?
- How should you respond when Quality Control contacts your library?
- Introducing new Wisconsin BadgerLink resources
- Chat transcript review
- Updates from Illinois and Minnesota
We Hope you can join us!
Martha
Martha Farley Berninger
Librarian Supervisor
Reference and ILL Unit
Reference & Loan Library
2109 South Stoughton Road
Madison, WI, 53716
608-224-6168
WI toll free: 888-542-5543, Ext. 5
Fax: 608-224-6178
martha.berninger@dpi.wi.gov